Shipping Terms and Conditions
8 August 2023
These Shipping Terms and Conditions (“Terms”) govern the shipping and delivery of products (“Products”) ordered from [Your Company Name] (“we,” “us,” or “our”) through our website.
1. Shipping Destinations
We currently offer shipping to addresses within [List of countries/regions where you offer shipping]. If your location is not within our shipping area, please contact us for further assistance.
2. Shipping Methods and Fees
We offer the following shipping methods:
Standard Shipping: Estimated delivery time is [1-5] days.
Expedited Shipping: Estimated delivery time is [1-3] days.
International Shipping: Estimated delivery time is [5-14] days.
Shipping fees are calculated based on the destination, weight, and dimensions of the Products in your order. Shipping fees will be displayed at checkout before you complete your purchase.
3. Order Processing and Shipment
Orders are typically processed and shipped within  business days from the date of purchase, subject to Product availability and order verification.
You will receive a confirmation email with tracking information once your order has been shipped.
4. Delivery Time
Estimated delivery times provided are approximate and may vary based on factors beyond our control, such as customs delays, weather conditions, and carrier disruptions.
We are not responsible for any delays in delivery once the Products have been handed over to the carrier.
5. Tracking and Order Status
You can track the status of your order by using the tracking number provided in your shipment confirmation email. If you have any questions about your order status, please contact our customer support team at email@example.com
6. International Shipments
For international shipments, customs duties, taxes, and import fees may apply and are the responsibility of the recipient. We are not responsible for any customs-related charges incurred in the destination country.
7. Lost or Damaged Shipments
In the event that your order is lost or damaged during transit, please contact us immediately. We will work with the carrier to resolve the issue and arrange for a replacement or refund, subject to the carrier’s policies. JHR and its subsidiaries, officers, employees, or related individuals SHALL NOT be responsible for all costs, fees or expenses arising out of or related to lost or damaged shipments.
8. Returns and Exchanges
For information about our returns and exchanges policy, please refer to our Returns and Refund Policy.
9. Contact Us
If you have any questions or concerns about our shipping terms and conditions, please contact us at firstname.lastname@example.org